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Oct
25
First week experience of an Uber driver

Designing Experiences Matters

How Uber does it? Summary What was the worst first experience you've ever had with a product or
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Oct
18
Hero image with  building showcasing property management companies - Lincoln property company, Bozzuto & Greystar

The World of Multifamily : PMCs

Lesson 2 : Property Management Companies Summary Two key players drive the world of multifamily: Owners and Managers. Owners need a
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Oct
11
Multifamily Lead Nurturing 101

Multifamily Lead Nurturing 101

An Introduction to Prospect & Lead Nurturing for Multifamily Marketers Multifamily lead nurturing, also called prospect nurturing, is critical to
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Oct
04
The World of Multifamily: Introduction

The World of Multifamily: Introduction

Summary As a marketer in the multifamily industry, it’s difficult to find all the basic industry knowledge in one
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Sep
27
A resident sitting on a paperplane going from leased to renewed, the text says "design your resident journey"

Design your Resident Journey: A 3-Step Process

A Humans + AI approach to delivering delightful resident experiences Summary * The multifamily resident turnover problem is disheartening: The average turnover
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Sep
23
Image shows a prospect on a rocket on his journey, the text says "design your prospect journey, a 3-step process"

Design your Prospect Journey: A 3-Step Process

A Humans + AI approach to delivering delightful prospect experiences Summary Prospect Journey Challenges: At any point in time, 97% of
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Sep
19
A prospect and a resident walking on a broken path in a stormy weather

Multifamily Journeys are Broken

JourneyMatters.AI exists to grow the niche of those challenging the status quo and solve multifamily's toughest challenges
6 min read